Welcome to Louibon!

Louibon is a fashion brand specializing in high-quality branded t-shirts. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website and purchase our products.

1. Information We Collect

Personal Information:
- Name
- Email address
- Phone number
- Billing address
- Shipping address
- Payment information (payment method details)
- Size preferences
- Order history

Usage Information:
- Device information (browser type, IP address)
- Website interaction data (pages visited, products viewed)
- Shopping cart activity
- Time spent browsing
- Search queries

2. How We Use Your Information

We use your information for the following purposes:

Order Processing:
- Processing your t-shirt orders
- Generating order confirmations
- Managing shipping and delivery
- Handling returns and exchanges
- Providing customer support

Communication:
- Sending order status updates
- Delivery notifications
- Response to customer inquiries
- Marketing communications (with your consent)
- New product announcements
- Special offers and promotions

Website Improvement:
- Analyzing usage patterns
- Improving website navigation
- Enhancing product recommendations
- Optimizing shopping experience
- Conducting market research

3. Information Sharing

We share your information only in the following circumstances:

Service Providers:
- Payment processors
- Shipping and logistics partners
- E-commerce platform providers
- Customer support services

Legal Requirements:
- Compliance with legal obligations
- Response to valid law enforcement requests
- Protection of our legal rights

4. Security Measures

We implement various security measures to protect your data:
- Secure Socket Layer (SSL) encryption
- Regular security assessments
- Secure data storage
- Limited employee access to personal data
- Regular security updates

5. Your Rights and Choices

You have the right to:
- Access your personal information
- Update or correct your data
- Opt-out of marketing communications
- Request deletion of your account
- Export your data

6. Data Retention

We retain your personal information for as long as necessary to:
- Process your orders
- Maintain your account
- Comply with legal obligations
- Resolve disputes
- Enforce our agreements

7. Cookie Policy

We use cookies to:
- Remember your preferences
- Maintain shopping cart contents
- Analyze website traffic
- Improve user experience

8. Children's Privacy

Our website and services are not intended for children under 13 years of age. We do not knowingly collect or maintain information from children under 13.

9. International Data Transfers

As we operate primarily in India, your data is stored and processed within Indian territory in compliance with local data protection laws.

10. Changes to Privacy Policy

We reserve the right to update this Privacy Policy at any time. We will notify you of any significant changes via email or website notification.

11. Contact Us

If you have questions about this Privacy Policy or your personal data, please contact us:

- Company: Louibon
- Address: 286 Kirloskar Layout, 3rd Main, 11th Cross
Bangalore, Karnataka 560073
- Email: store@louibon.com
- Phone: +91 8105063441

12. Compliance

This Privacy Policy complies with the Information Technology Act, 2000, and related Indian data protection laws and regulations.

Last updated: October 17, 2024